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Dear Customer,

At Nôna, we are committed to ensuring the best shopping experience for all our customers. Therefore, we would like to clarify our return and refund policy.

Due to the nature of our products, which include accessories such as luggage, wallets, makeup bags, among others, and out of respect for their hygiene and quality, please be advised that we do not offer refunds , and we also do not accept returnsfor purchases made with us.

However, our team is available to provide all the necessary support to ensure your satisfaction with your purchase at Nôna. If you encounter any issues with your product, such as manufacturing defects or damage during shipping, please contact us at lacoocup@gmail.com. We will be happy to assist you in finding a suitable solution, which may include a credit for your next purchase.

We appreciate your understanding and trust in Nôna as your choice of accessories store. We are here to serve you in the best possible way and ensure your satisfaction.

Sincerely,

The Nôna Team